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Privacy Policy

1. Our Commitment to Privacy

We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, store, and protect your information when you visit our store, request a quote, or purchase products from us.

2. Information We Collect

We collect only the information needed to provide our products and services, including:

  • Name and contact details (phone number, email, address)

  • Measurements, design notes, or kitchen layout information

  • Purchase history and product preferences

  • Payment information (processed securely through third‑party providers)

  • Any communication you send us (emails, forms, enquiries)
     

We do not collect unnecessary or sensitive information.

3. How We Use Your Information

We use your information to:

  • Provide quotes, invoices, and product recommendations

  • Arrange delivery or installation

  • Process payments and manage orders

  • Communicate updates about your purchase

  • Improve our products and customer experience

  • Meet legal and regulatory requirements

    We do not sell or rent your information to anyone.

4. Sharing Your Information

We may share your information only with:

  • Delivery partners

  • Licensed installers or tradespeople (if you request installation)

  • Product suppliers for warranty claims

  • Payment processors

  • Government authorities if required by law
     

All partners are required to handle your information safely.

5. Data Storage & Security

We store your information securely using:

  • Password‑protected systems

  • Restricted staff access

  • Secure payment gateways

  • Regular data protection practices
     

We keep your information only as long as necessary for business or legal purposes.

6. Your Rights

You have the right to:

  • Request access to your personal information

  • Ask us to correct inaccurate details

  • Request deletion of your information (unless we must keep it for legal reasons)

  • Opt out of marketing communications at any time
     

To make a request, contact us at: info@kitchencanvas.com.au

7. Cookies & Website Tracking

If you visit our website, we may use cookies to:

  • Improve site performance

  • Understand how visitors use our site

  • Remember your preferences
     

You can disable cookies in your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website or by request.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact: Kitchen Canvas, info@kitchencanvas.com.au

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